Patient Support & Resources

Pre & Post-Operative Care

  • • Detailed procedure explanations
  • • Pre-operative instructions
  • • Recovery guidelines
  • • Follow-up scheduling
  • • 24/7 emergency support: 574-291-4000

Vision Rehabilitation

  • • Low vision aids
  • • Adaptive technology training
  • • Lifestyle modification counseling
  • • Community resource referrals
  • • Family education programs

Insurance & Billing

  • • Most insurance plans accepted
  • • Pre-authorization assistance
  • • Payment plan options
  • • Financial counseling
  • • Medicare billing expertise
Pay Your Bill Online

Request Your Records From Another Office

Seen elsewhere before? Fill out our online records release form from your phone or computer and sign it electronically. We fax the signed request to your previous doctor, clinic, or hospital for you.

Start Records Release Form

Patient Portal Access

Access your medical records, test results, appointment scheduling, and secure messaging with our medical team.

Portal Features:

  • • View test results and imaging
  • • Request prescription refills
  • • Schedule appointments online
  • • Secure messaging with staff
  • • Access educational materials

Getting Started:

  • • Register during your first visit
  • • Verify your identity and contact info
  • • Download the mobile app
  • • Set up notification preferences
  • • Ask staff for assistance anytime
Access Patient Portal

Preparing for Your Visit

What to Bring:

  • • Insurance cards and photo ID
  • • List of current medications
  • • Previous eye records or imaging
  • • Sunglasses for after dilation
  • • Transportation (if eyes will be dilated)

What to Expect:

  • • Comprehensive eye examination
  • • Possible pupil dilation
  • • Advanced imaging tests
  • • Discussion of treatment options
  • • Follow-up appointment scheduling

Post-Treatment Care

Recovery Support:

  • • Detailed recovery instructions
  • • Medication management guidance
  • • Activity restrictions and timeline
  • • Warning signs to watch for
  • • 24/7 emergency contact information

Follow-up Care:

  • • Scheduled post-operative visits
  • • Progress monitoring and imaging
  • • Adjustment of treatment plan if needed
  • • Long-term vision care planning
  • • Coordination with other specialists

Educational Resources

We believe that informed patients make better decisions about their eye health. Access our library of educational materials:

  • • Disease-specific information sheets
  • • Treatment procedure videos
  • • Nutrition and eye health guides
  • • Vision protection tips
  • • Support group information
  • • Assistive technology resources
  • • Research study opportunities
  • • Community vision services