Privacy Policy

Our commitment to protecting your personal health information

Effective Date: January 12, 2026

North Indiana Retina ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including information related to SMS text messaging.

Information We Collect

We may collect personal information including, but not limited to:

  • Name
  • Date of birth
  • Phone number
  • Email address
  • Mailing address
  • Insurance and billing information
  • Medical and appointment-related information

Information may be collected through our website, intake forms, phone calls, text messages, or in person.

How We Use Your Information

Your information is used solely for purposes related to:

  • Providing medical care
  • Scheduling, confirming, or modifying appointments
  • Billing and insurance processing
  • Administrative and operational communications
  • Responding to patient inquiries

SMS Text Messaging

If you provide your mobile phone number and opt in, North Indiana Retina may send text messages related to your care, such as appointment reminders, scheduling updates, billing notices, or important practice-related information.

Message frequency: Varies

Message and data rates: Message and data rates may apply

You may opt out at any time by replying STOP.

For assistance, reply HELP or call 574-291-4000 | Fax: 260-279-3211.

No Sale or Sharing of Information for Marketing

  • Mobile information will not be sold or shared with third parties for marketing or promotional purposes.
  • We do not sell, rent, or disclose personal information to third parties for advertising, marketing, or promotional use.
  • Information may be shared only as permitted or required by law, such as for healthcare operations, billing, or legal compliance.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be 100% secure.

HIPAA

Protected health information (PHI) is handled in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

North Indiana Retina

303 S Main St, Suite 215

Mishawaka, IN 46544

📞 574-291-4000 | 📠 260-279-3211